The message prompts recipients to “claim” the aid via embedded links or spoofed QR codes that redirect to malicious sites designed to compromise user accounts.
GCash has repeatedly warned the public against a spoofing scam in which scammers impersonate legitimate institutions such as e-wallets, banks, and service providers. The scammers use illegal devices to send messages containing phishing links, pretending to be from “GCash” to deceive users. When the phishing link is clicked, the scammers can obtain sensitive information to gain unauthorized access to users' accounts. GCash will never send any SMS or text message containing links that ask for users' sensitive information, such as personal details, passwords, MPINs, or OTPs.
“This scam isn’t just opportunistic—it’s engineered for emotional impact,”
GCash Chief Information Security Officer, Miguel Geronilla, warned.
“By invoking the term ‘Calamity Assistance,’ criminals seek to undermine user caution and exploit their vulnerability during disaster recovery.”
To help Filipinos stay vigilant and protected, GCash also strongly advises users not to click on suspicious links, to never share their MPINs and OTPs with anyone, and to report any scam attempts immediately via the GCash Help Center at https://help.gcash.com or message Gigi on the website and type 'I want to report a scam'. Users may also contact the GCash hotline by dialing 2882.
Law enforcement and cybersecurity partners—including the Philippine National Police Anti-Cybercrime Group (PNP-ACG), the National Bureau of Investigation (NBI), and the Cybercrime Investigation and Coordinating Center (CICC)—are actively investigating these incidents, alongside GCash’s internal security team. The company urges users to remain vigilant and to verify any claims through official GCash channels only.
About Mynt
Mynt is the first and only $5 billion unicorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.
About GCash
GCash is the Philippines’ #1 Finance App and Largest Cashless Ecosystem. Through the GCash App, users can easily purchase prepaid airtime; pay bills via partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6 million partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. GCash’s mobile wallet operations are handled by G-Xchange, Inc. (GXI), a wholly-owned subsidiary of Mynt, the first and only duacorn in the Philippines.
Mynt and GCash are staunch supporters of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
For more information, please contact:
Bruce Rodriguez, Head of Business Communications
Corporate Communications
Legal Disclaimer & Safe Harbor Statement
This press release is for informational purposes only and does not constitute, or form part of, any offer, solicitation, or invitation to sell, issue, purchase, or subscribe for any securities in the Philippines, the United States, or any other jurisdiction. No securities of Mynt, Inc. have been or will be registered under the U.S. Securities Act of 1933, as amended, and such securities may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. There will be no public offering of the securities of the Company in the United States. No money, securities or other consideration is being solicited by this document or the information contained herein and, if sent in response to this document or the information contained herein, will not be accepted. Any potential initial public offering and listing in the Philippines, if pursued, remain fully subject to prevailing market conditions and regulatory approvals, including the registration requirements of the Philippine Securities and Exchange Commission and the listing rules of the Philippine Stock Exchange, Inc., and there can be no assurance that any such filings will be made or that any offering or listing will be consummated. This document contains forward-looking statements that involve inherent risks and uncertainties; actual results, timelines, and outcomes may differ materially from those projected due to shifting market dynamics, economic environments, and regulatory updates.
