Since the partnership launch in May 2024, the initiative has introduced Scan to Pay and Bills Pay features that allow citizens to settle local taxes and fees directly from their mobile phones using the GCash app. This effort eliminates long lines at city offices and reduces the risks that come with manual cash transactions.
The move addresses long-standing challenges in an LGU’s collection system: prolonged queues, cash-handling inefficiencies, limited payment channels, and the lack of digital infrastructure. These issues have affected operations, LGU employees, and constituents.
Through the Scan to Pay feature, users can simply scan a QR code displayed in city offices to pay instantly. The Bills Pay feature, on the other hand, allows them to settle fees remotely anytime, removing the need to line up in person. Together, these features offer flexibility and accessibility for Cotabateños, while helping the local government reduce congestion and improve transparency in its financial processes.
The cashless system also enhances safety by minimizing physical cash handling and potential errors in manual recording. This ensures more accurate reconciliation and efficient fund management.
“The integration of GCash in Cotabato City is a testament to the powerful impact of digital transformation on local governance. By replacing cash with a secure, efficient, and transparent payment system, we are actively supporting the city in streamlining its administrative services and fostering a better experience for every constituent,” said Cleo Santos, Vice President and Head for Public Sector at GCash.
The partnership between Cotabato City and GCash forms part of a broader effort to digitize government payments in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM), reinforcing the region’s ongoing digital transformation. In his State of the City Address, Mayor Bruce Matabalao said, “Over 1,200 market vendors and tricycle operators are now enrolled in PalengQR Ph Plus, and daily transactions have increased by 30 percent within the first year of implementation—reflecting strong local acceptance of cashless commerce.”
The program holds strong relevance for BARMM as the region continues to strengthen its economic foundations and expand its digital capacity amid ongoing development efforts. In Cotabato City, one of BARMM’s primary urban hubs, the initiative plays a key role in advancing financial inclusion by enabling residents to more conveniently and securely access essential services and government assistance through digital platforms.
By embracing this cashless ecosystem, Cotabato City is addressing operational bottlenecks commonly faced by LGUs while taking a crucial step toward inclusive digital adoption—empowering citizens to transact securely and confidently using technology they already have in their hands.
This collaboration reflects the growing role of digital finance in improving local governance, with GCash continuing to support local government units nationwide in building more efficient, transparent, and citizen-friendly systems.
For more information, please visit www.gcash.com.
About Mynt
Mynt is the first and only $5 billion unicorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.
About GCash
GCash is the Philippines’ #1 Finance App and Largest Cashless Ecosystem. Through the GCash App, users can easily purchase prepaid airtime; pay bills via partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6 million partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. GCash’s mobile wallet operations are handled by G-Xchange, Inc. (GXI), a wholly-owned subsidiary of Mynt, the first and only duacorn in the Philippines.
Mynt and GCash are staunch supporters of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
For more information, please contact:
Bruce Rodriguez, Head of Business Communications
Corporate Communications
Legal Disclaimer & Safe Harbor Statement
This press release is for informational purposes only and does not constitute, or form part of, any offer, solicitation, or invitation to sell, issue, purchase, or subscribe for any securities in the Philippines, the United States, or any other jurisdiction. No securities of Mynt, Inc. have been or will be registered under the U.S. Securities Act of 1933, as amended, and such securities may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. There will be no public offering of the securities of the Company in the United States. No money, securities or other consideration is being solicited by this document or the information contained herein and, if sent in response to this document or the information contained herein, will not be accepted. Any potential initial public offering and listing in the Philippines, if pursued, remain fully subject to prevailing market conditions and regulatory approvals, including the registration requirements of the Philippine Securities and Exchange Commission and the listing rules of the Philippine Stock Exchange, Inc., and there can be no assurance that any such filings will be made or that any offering or listing will be consummated. This document contains forward-looking statements that involve inherent risks and uncertainties; actual results, timelines, and outcomes may differ materially from those projected due to shifting market dynamics, economic environments, and regulatory updates.
