Scammers are employing increasingly sophisticated tactics, including phone calls, emails, fake apps, and staged online video meetings, to pressure victims into revealing their account credentials, resulting in unauthorized access and financial loss.
Here are new tactics that scammers are using to target victims, and what to do in case you encounter these:
Fake eGovPH and PhilSys representatives
- Scammers will pretend to be from a company or government agency and say your National ID is ready or needs verification.
- They will ask you to join a Google Meet call, send a link, and tell you to download a fake app and share your screen.
- By watching your screen, they will steal your OTPs, PINs, and passwords, then access your banking and e-wallet accounts.
Fake promos, expiring rewards, and offers that are too good to be true
- Scammers will pretend to be customer service or company representatives and contact you about rewards, points, or promos.
- They create urgency and say an OTP is needed to redeem the offer or secure the reward.
- Some scammers will pretend to be from GCash or a bank and offer account verification, cashback, or security updates.
How to protect yourself
- Ignore unexpected calls or meeting invites about account or ID verification. If pressured to act fast, hang up or decline immediately.
- Never share your OTP, MPIN, passwords, or screen during logins or transactions.
- Do not download apps from links sent by email or text: use the official Apple App Store, Google Play, or Huawei AppGallery.
Report suspicious activity and stay informed
GCash users can report suspected scams through the GCash Help Center at help.gcash.com by chatting with Gigi and selecting “I want to report a scam”, or by calling the official GCash hotline at 2882.
Users may also report incidents to the PNP Anti-Cybercrime Group at (02) 8414-1560 / 0998-598-8116 or acg@pnp.gov.ph, and to the Cybercrime Investigation and Coordinating Center (CICC) via hotline 1326, mobile 0991-481-4225, or report@cicc.gov.ph.
GCash actively monitors and blocks suspicious activity, takes down reported scam links and accounts, and works closely with law enforcement and government agencies to protect the public.
For more information and updates on cybersecurity, visit the PNP ACG Facebook Page and the GCash website at https://www.gcash.com.
The GCash app is available for free on Google Play Store, Apple App Store or Huawei App Gallery. For safety reminders and updates, visit the official Facebook page at GCash Official.
For more information, please visit www.gcash.com.
About Mynt
Mynt is the first and only $5 billion unicorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.
About GCash
GCash is the Philippines’ #1 Finance App and Largest Cashless Ecosystem. Through the GCash App, users can easily purchase prepaid airtime; pay bills via partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 6 million partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. GCash’s mobile wallet operations are handled by G-Xchange, Inc. (GXI), a wholly-owned subsidiary of Mynt, the first and only duacorn in the Philippines.
Mynt and GCash are staunch supporters of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
For more information, please contact:
Bruce Rodriguez, Head of Business Communications
Corporate Communications
Legal Disclaimer & Safe Harbor Statement
This press release is for informational purposes only and does not constitute, or form part of, any offer, solicitation, or invitation to sell, issue, purchase, or subscribe for any securities in the Philippines, the United States, or any other jurisdiction. No securities of Mynt, Inc. have been or will be registered under the U.S. Securities Act of 1933, as amended, and such securities may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. There will be no public offering of the securities of the Company in the United States. No money, securities or other consideration is being solicited by this document or the information contained herein and, if sent in response to this document or the information contained herein, will not be accepted. Any potential initial public offering and listing in the Philippines, if pursued, remain fully subject to prevailing market conditions and regulatory approvals, including the registration requirements of the Philippine Securities and Exchange Commission and the listing rules of the Philippine Stock Exchange, Inc., and there can be no assurance that any such filings will be made or that any offering or listing will be consummated. This document contains forward-looking statements that involve inherent risks and uncertainties; actual results, timelines, and outcomes may differ materially from those projected due to shifting market dynamics, economic environments, and regulatory updates.
