In compliance with and support to the Commission on Elections (COMELEC) Resolution No. 10946 (Anti-Vote Buying) for the 2025 Midterm Elections, the Philippines’ leading finance super app and largest cashless ecosystem, GCash, is implementing temporary transaction limits until May 12, 2025. These measures aim to prevent potential vote buying during the election period.
Affected platform users are assured that the measures are temporary and will be lifted on May 13, 2025. Customers can also rest assured that they can continue with their regular transactions.
“GCash upholds the highest standards of security and integrity to prevent app misuse, including vote buying. As the election period approaches, we will remain vigilant, leveraging advanced detection measures to monitor and flag suspicious transactions,”
said GCash Chief Risk Officer Ingrid Beroña.
“As we work closely with regulators and law enforcement agencies, we are committed to responsible digital transactions and urge all users to uphold the principles of fair and transparent elections.”
A notification on the total daily amount sent or the number of transactions for the day will be sent to the user once they reach the limit, and may resume the next day with a replenished daily cap.
The company also warns that it employs advanced fraud detection and anti-money laundering (AML) tools to monitor and flag suspicious transactions, including suspected vote buying. If an account is suspected, the platform may freeze the account and report it to the appropriate regulatory authorities.
GCash encourages its users to participate in assuring fair elections this year by reporting suspected vote buying to the GCash Help Center at help.gcash.com or via the customer service chatbot Gigi on the GCash app. They may also contact the GCash hotline at 2882.
Reports can also be directed to the Commission on Elections (COMELEC) or law enforcement authorities for further investigation.
